Beacon CRM Cyber Security Incident

We would like to provide an update to our clients, supporters and wider community following the recent cyber security incident involving Beacon CRM, a third-party system used by Sparks Project CIO.

Beacon has confirmed that, following an investigation by external cyber security specialists, its latest assessment is that a copy of its customer database was made and likely downloaded by an unauthorised third party.

Although Beacon has been unable to determine exactly which information was accessed, it has advised organisations using its system to treat the information they hold within Beacon as potentially affected.

Sparks has reviewed the information held within our Beacon account and, as a precaution, is treating this information as potentially affected.

We understand that news of a data security incident may cause concern, particularly for those who have entrusted us with their personal information.

We would like to reassure you that Beacon has confirmed the incident has been contained, with no ongoing unauthorised access to its systems identified.

Beacon has also advised that there continues to be no indication that information associated with the incident has been published, disclosed or otherwise misused.

Importantly, Sparks Project CIO does not store bank account or payment card details within Beacon.

You do not need to take any immediate action as a result of this update.

However, we encourage our clients and supporters to remain alert to any unexpected or suspicious emails, telephone calls or messages claiming to be from Sparks.

If you receive a communication that seems unusual, please avoid clicking on any links or sharing personal or financial information. If you are unsure whether a message is genuine, please contact Sparks directly using our usual contact details.

Protecting the personal information entrusted to Sparks is extremely important to us.

We have reviewed the information held within our Beacon account and have taken a precautionary approach in responding to this incident.

We will continue to monitor the situation and provide further updates if we receive information that changes our understanding of the incident or requires any action from those who may have been affected.

We appreciate the trust placed in Sparks by our clients, supporters and wider community, and remain committed to keeping you informed.

For further information about the incident, please visit Beacon CRM's official security incident update

.