Crisis Support

Our frontline team provides immediate, practical support for residents experiencing hardship or instability.
This includes help with:
Food, fuel and data poverty
Welfare benefits advice
Mental health concerns
We assess and prioritise need, resolve urgent issues wherever possible, and connect individuals to trusted specialist partners. When ongoing support is needed, residents are referred to our Life Coaches for continued one‑to‑one guidance.

Coaching

Our Life Coaches provide personalised, one‑to‑one support focused on:
Mental health and emotional wellbeing
Confidence building
Life skills
Personal development
Coaching helps residents stabilise their lives, build resilience, and move forward with renewed confidence and purpose.

Connection Sessions

To reduce isolation, strengthen community bonds and improve overall well-being, we run 12 weekly group sessions, including:
3 Baby Groups (in partnership with GP surgeries)
3 Pop‑Up Health Hubs (with GP surgeries)
3 Crafting Sessions (including one LGBTQIA+ group)
2 Walking Groups
1 Yoga Group
These sessions offer safe, welcoming spaces where residents can connect, learn, build friendships and improve their physical and mental health.

Counselling

Our counselling service is delivered by 14 in house counsellors, offering over 40 sessions every week. All counsellors are members of BACP or UKCP, ensuring high professional standards and ethical practice. We are an approved placement provider for:
Leeds Beckett University
Beverley College
York St John University
Scarborough Counselling and Psychotherapy Training Institute
This enables us to expand capacity while supporting the development of the next generation of counsellors.

Careers Support

We provide tailored guidance to help residents take their next steps toward meaningful work or training. Support includes:
Training and skills development
Volunteering opportunities
Employment pathways
This service helps people build confidence, gain qualifications, and progress toward sustainable, long‑term employment.

Community Health Hubs

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